How satisfied were you with our overall customer service?
How satisfied were you with our timeliness in completing the work?
How was your experience with the first phone call to the company?
Comment: I have used your services twice. 1st time you cleaned my kitchen grout and it took 3 visits to get the job right. 2nd time you cleaned my basement carpets and I was very pleased with the job. However, I think your pricing is rather expensive.