How satisfied were you with our overall customer service?
How satisfied were you with our timeliness in completing the work?
How was your experience with the first phone call to the company?
Comment: I first learned about Hydroclean through 95.1 SHINE-FM and called them as soon as I needed carpets cleaned. The staff was courteous and accommodating to schedule - every single time I've dealt with them. When the team came out to clean the carpets, they explained what they would do, wore booties to keep the clean carpets clean, and explained everything at the end. I've had a positive experience every time since. One time I wasn't overwhelmed by the job they did powerwashing my shower and I mentioned that to them. They sent out their top guy to make sure it was done to exceed my expectations. Not many companies have that integrity. I have recommended them (even before I used their services!) and will continue to recommend them based on my personal experience. Thank you, Hydroclean!