How satisfied were you with our overall customer service?
How satisfied were you with our timeliness in completing the work?
How was your experience with the first phone call to the company?
Comment: Carpets look great! The technicians were friendly and conscientious, and were careful when bringing hoses in and out of the house. They informed me of the products used as well as the procedures taken to clean and treat the carpets. Some areas required a second “going over”, and it was important to the technician that the job be satisfactorily completed.