Technician
Hampstead, MD
I have had carpets cleaned before and I’ve always been disappointed. I have never had furniture cleaned, but thanks to a new dog , a grandson, and the occasional spill… My furniture looked terrible as did the carpet and the staircase. I did some research and chose this business. Prices were reasonable, and people gave good reviews. Long story short, I could not recommend This business enough. The technicians were awesome. The service was exceptional. My furniture looks brand new and so does the carpeting on the stairs and in the rooms. If you need service, this is who you want to do business with. A great company that stands behind their work. Didn’t take a penny until the job was done and I was satisfied. I can’t say enough good things about this business. They called me after the service not the next day, but almost 2 weeks later to check in and make sure that I was completely satisfied. Again, this is who you want to do business with!!!
Catonsville, MD
I have never been so satisfied with a service that I’ve purchased. From beginning to end these guys are completely amazing. I had average wear and tear on my carpeted stairs. They looked filthy and it was really starting to bother me. My couch and chair looked pretty bad, considering a dog, a baby , and a few spills over the last couple of years. I was ready to throw the furniture away. I started doing some research into carpet cleaning because I’ve had terrible experiences in the past . I called this company. They gave me an amazing price. When the gentlemen came, they could not have been more professional. They explained every step in the process. Long story short it looks like I have brand new furniture and brand new rugs. Everything was completely dry within eight hours. Again, I cannot say enough about this company . For those who are kind of on the fence about getting their carpets and furniture cleaned this is who you want to go with. Amazing amazing amazing ! I will be telling everybody about this company.
Bladensburg, MD
Kyle was professional, efficient and thorough. He explained everything and the carpets looked fresh, smelled clean and looked great! It was nice to move into s home where the carpets were freshened up. Would definitely use then again for our recliner and tile floor.
Kyle was very competent, and had a polite manner. I was very happy with his work.
Fulton, MD
James did an amazing job on my upholstery. He was very helpful, efficient and explained everything very thoroughly while having a very friendly demeanor. Their price is slightly more than what I previously shopped around for, but their cleaning comes with a warranty so it's worth it. Especially if you have kids or pets that may leave stains regularly. Would definitely recommend
Cabin John, MD
James did an awesome job with cleaning my carpet and stairs!!!! I highly recommend him!! If I was undercover boss, he would receive a major raise😊😊😊😊
Galesville, MD
My sofas and chair look beautiful. James explained what and how he would clean them. He was very kind, engaging and professional. I highly recommend Hydro Clean and their services.
Glenelg, MD
James was on time, professional and courteous. He explained the process and did a fantastic job cleaning our carpets. The stairs were particularly in need of cleaning and they look amazing!
Gwynn Oak, MD
Excellent technical and customer service! It was easy to schedule my appointment and they kept me well informed on arrival time for my service. James did an outstanding job cleaning my carpet and my couch! I will definitely refer HydroClean
Hunt Valley, MD
James our technician was courteous, professional and quite skilled in timely cleaning our carpets per our request. 5 stars to James.
Hyattsville, MD
Hydroclean rep., James, was thorough, efficient & pleasant and did a great job on my rugs!
Odenton, MD
Great experience! James was very nice and professional. Explained everything to me in depth. My couch looked great after the cleaning and dog hair removal. Highly recommend!
Rockville, MD
I used this company for carpet cleaning, and James was very friendly, and thorough. He did a wonderful job on my carpet, and he also took the time to answer all of my questions. I recommend Hydro Clean for your cleaning needs!
Shady Side, MD
James was very professional and very responsive to questions and requests. Definitely a high rated company based on employees who are customer oriented.
Rockville, MD
Hydrclean has cleaned my rugs for years! James did a great job!
Silver Spring, MD
The professionalism shown from the initial inquiry with a Wanda the customer service rep as well as Paige, to Devin the technician that gave estimates for the project, to James and David the two technicians that did the actual assignment, was exemplary and what made it even better was personable manner of everyone. The elimination of the past odor from past tenant was very noticeable the minute the job was almost completed. The look of the carpet, though still damp as it was just completed, is soo much better than the state is was left in. James and David did a fabulous job. This was a great value for the cost and I couldn’t ask for better.
Simsonville, MD
My bedroom carpet was so smelly from my Frenchie peeing in it….after James left , it smells so good ..didn’t think it was possible. I’m getting James to do the rest of house..he was great.
Spencerville, MD
Mr James done the job it was great and one of the best service we received in years James was very polite helpful and professional Great service highly recommended
Windsor Mill, MD
Really glad we went with Hydroclean! They were professional, communicative, and affordable. I think the technician who did our floor’s name was James iirc. He was friendly, quick, and did a great job! Our basement carpet had some serious funk and now it’s gone. It’s like a whole new room.
Cabin John , MD
Great service. James did a great job and my carpets look Awesome. He answered all my questions and took his time to make sure the problem areas were fixed correctly. The Hydro team are all nice and get to work with.
Bel Air, MD
James was terrific! He was fast efficient polite and helpful. I had difficult areas to be cleaned but he took care of it with no issues. I will definitely recommend Hydro Clean to anyone that is getting their carpets cleaned.
Benson, MD
Shout out to James! He is an exceptional employee and a great asset to the company I appreciate his dedication he took his time and listen to my concerns about the areas I want it to be clean. He did an amazing job he’s very professional and a is great guy. I definitely recommend him to anyone who’s reading this survey he deserves 10⭐️⭐️⭐️
Bladensburg, MD
James cleaned our living room furniture and did a great job. He was on time, friendly, and efficient. He was able to remove stains from our white furniture and it looks almost brand new. Thank you James & Hydro clean! We will be using their services in the future.
Cockeysville, MD
James was awesome very knowledgeable. Great guy really knows his stuff. He gave me good advice on what product to use for cat urine. I would certainly recommend hydro clean to friends.
Crofton, MD
James was excellent I would highly recommend him he was awesome will definitely be using again
Ellicott City, MD
I hired Hydroclean to clean my couch and boat cushions. Originally, I only wanted my boat cushions done. However, out of all the quotes I got, Hydrroclean was the only honest one and said there was a minimum cleaning charge and I could add more services to meet the minimum. Everyone else just gave me the minimum without mentioning the actual price of ONLY the boat cushions. On the day of service, James was on time, super professional, and asked me questions to make sure everything was done right. I'm SO happy with my clean cushions. Highly recommend!
Essex, MD
James was terrific! Not many times someone gets to your house early! Sometimes you just hope they’re on time he was early, very polite, worked quickly, very thorough. He was so nice that we even asked him if he would mind just adding in an extra chair, and he had no problem with it whatsoever. Thank you Hydro clean! Everyone is always polite on the phone when you call and James it’s just terrific. Hopefully I get him again next time :-)
Cabin John, MD
James was fantastic! He was great to work with and took pride in his work! He did an amazing job!
Clarksburg, MD
Chris and his team did an awesome job! Would love to have them back. Did a great job and wonderful service !
Hanover, MD
Trevor and James were absolute professionals and delivered premier quality service. They took care and rendered extra effort to ensure that my home was protected. They wore appropriate attire and gear; they were respectful and kind. Moreover, because of the care and cleaning rendered, my carpets are now in impeccable and pristine condition. I am ready to receive my guests into my home this weekend--thanks to Trevor and James! Without question, I will call again for future service requirements.
Phoenix, MD
HydroClean was well-represented by James who was very professional but also very friendly and accommodating. Very good service and client interaction.
Havre De Grace, MD
Technicians James and Cantrell arrived on time and went right to work. They moved furniture, cleaned the carpet, and replaced furniture. Our carpet really needed the cleaning and they did an excellent job.
Hampstead, MD
James called me and let me know approximately when he would arrive. Really liked that. He was friendly and professional - explaining everything he was going to do. He also advised me on the best cleaning choice for my upholstered chairs. I also had 2 outdoor cushions to be cleaned and he called me in to discuss them. He tried to clean one and then determined that they were spots of mold and not dirt. I was very surprised and pleased that he told me that - they were new in June 2017 and were supposed to be mold resistant. Some people would just try to clean them anyway and say they did the best they could. I appreciate his honesty - he also asked me for a black bag and tied them up for me. He also helped me arrange the furniture so I could keep our dog off the rug until it dried. Overall it was an excellent experience and I would recommend Hydro Clean to my friends (this is the 2nd time I've used you). I would also ask that they request James! Thank you for the great job!
Glen Arm, MD
James and his coworker were terrific. They were very professional and friendly. They did a tremendous job.
Friendship, MD
Great job! Very happy. James is a great representative for your company.
Fort George G. Meade, MD
100% satisfied with the work performed on the carpets and furniture. James was punctual, professional, and courteous. Only issue is several wall corners were dinged removing 2-3 inches of paint.
Bowie, MD
Ty and James were on time and worked quickly, but professionally. Both were very personable as well. I Have used Hydro clean for many many years and am always pleased. I have recommended this company to several friends.
Accokeek, MD
From the my first phone call to the service men leaving, I was so pleased! We needed a unique service having our stone floor cleaned, but Rose, Cameron, and James were so positive and helpful!
Parkton, MD
Had water leak in kitchen. Dave assessed the damage, removed what had damage, placed fans. He was very professional, efficient and thorough.
Fork, MD
About a year. Carpet and furniture cleaning. Bill and James were professional and did a fantastic job once again!! I recommend hydroclean all the time as you are the best!
Sparks Glencoe, MD
I believe I have been using Hydro Clean for more than 15 years. Always polite technicians. Brandon and James did a wonderful job. Everything looks great. Thanks. Carolyn.
Congratulations Albin for displaying excellence in customer service, 5-star reviews, and job performance for the month.
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