Stephen Arnold

Name: Hydro-Clean
Address: 3600 Commerce Drive, Suite 614, Baltimore, MD, 21227, US
Telephone: 410-505-7879
Price range: $$

General Manager

About Stephen Arnold:

Stephen has been a part of the Hydro Clean family as long as he can remember. Since Hydro Clean operated from the family home, Stephen was able to tag along on jobs at a young age. We are pretty sure he knew how to clean carpet before he learned to ride a bike. Stephen switched from part-time to full-time employment once completing his college certification, and has now transitioned to managing all aspects of the business. He lives in Carroll County with his wife, Sara. In his free time, he enjoys skiing, fishing, hiking, and traveling.

Customers love working with Stephen Arnold

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Bryan B.

Deale, MD

This review provides an update on my review left last week which I cannot edit: After expressing significant quality concerns, it is clear that Hydro Clean cares about its reputation and the quality of its final product. After we had an issue with the first restoration attempt, Stephen, the owner, was prompt in responding to our concerns and quickly came up with a plan to correct things. John came to fix the problems we expressed and we couldn't be happier with the results. He made two visits -- one to survery the problems where he told us his plan and how he would correct things and the second to make the repairs/adjustments. This is a company willing to work with their customers to make things right and that is a rare trait in companies today. We would work with Hydro Clean Restoration again.